Employee privacy
LCPR OS Privacy Policy
Effective September 24, 2026
Le Chateau Pet Resort ("LCPR," "we," "us," or "our") recognizes the importance of protecting the information of our team members. This Privacy Policy describes how information is collected, used, disclosed, retained, and protected when authorized team members use LCPR OS.
Please review this Privacy Policy carefully. By selecting Sign in with Google, you acknowledge that you reviewed this policy and understand the practices described below.
LCPR OS is an internal business system. This policy applies only to information processed through LCPR OS and does not replace other LCPR employment notices or policies. It does not create an employment contract or change the at-will employment relationship.
Information we collect
LCPR OS may process the following categories of information:
- Identity and access information. Name, work email address, Google profile information, profile image, role, work location, and group memberships.
- Employment and directory information. Job title, department, manager, employment status, start date, contact details, birth date, training information, and company equipment assignments.
- Scheduling and work records. Shifts, availability, time entries, time-off requests and balances, training progress, recorded training time, onboarding status, and related work notes.
- Time-clock location verification. When available during an OS time-clock clock-in, the device location, its reported accuracy, the verification time, and, when a site check applies, the distance from the applicable LCPR work site. We also retain whether location verification was unavailable.
- Optional browser notifications. If you enable notifications, a device subscription associated with your account, including its delivery endpoint and security keys.
- Communications and support information. Feedback, support requests, Pawfessor conversations, message ratings, cited sources, and diagnostic details submitted or generated during use.
- Operational information. Authorized records made available through connected company systems such as Google Workspace, Rippling, When I Work, Gingr, and UniFi.
We collect this information from you, your LCPR or Google account, authorized managers and administrators, and approved company systems.
Location for time-clock verification
When LCPR OS time-clock clock-in is enabled, we request a current device location only when a team member chooses Clock in. For most team members, we use it to confirm that the clock-in occurred at their assigned LCPR work site. Certain authorized roles may clock in off-site; their device location is still recorded with the time entry. These records help us maintain an auditable time record.
LCPR OS does not continuously track a team member's location, collect location while the app is merely open, or use location to determine productivity, scheduling, discipline, or compensation by itself. A location permission is required for self-service clock-in, including authorized off-site clock-ins. Approved off-site work may also be recorded by an authorized manager through the auditable time-entry process.
Location-verification records are retained with the related time entry under the retention practices described below and are available only to authorized personnel with a business need to review time records, attendance, payroll, security, or an exception.
Information collected automatically
When you use LCPR OS, we may automatically receive or create account, device, and activity information, including:
- Sign-in events, session information, and last-active time.
- Recent LCPR OS pages visited and selected resource views.
- Browser, device, operating-system, and approximate network information.
- Release-note reads, feature usage, and page-performance information.
- Error, security, and troubleshooting records.
- A one-time device location and accuracy measurement, when available, when a team member initiates an OS time-clock clock-in, as described above.
LCPR OS does not record keystrokes or activate your device's microphone or camera.
How we use information
We use LCPR OS information to:
- Authenticate users and enforce role- and location-based access.
- Verify that self-service time-clock clock-ins occur at an authorized LCPR work site.
- Provide employee resources, schedules, training, and operations tools.
- Support onboarding, offboarding, directory accuracy, and access reviews.
- Measure training completion and maintain required business records.
- Respond to feedback, provide support, and improve approved workflows.
- Detect misuse, troubleshoot errors, and protect company systems.
- Meet legal obligations and establish, exercise, or defend legal rights.
We do not sell employee personal information. Authorized managers or administrators may review relevant usage records for the purposes described in this policy.
Pawfessor artificial intelligence
Pawfessor is an AI-assisted information tool for authorized team members. Access to approved resources and operational information is limited by the team member's role and location. When a profile indicates that a team member is under 18, Pawfessor is instructed to keep responses workplace- and age-appropriate. Questions, responses, feedback, cited sources, and diagnostic traces may be stored and reviewed by authorized administrators. Prompts and approved source content are sent to OpenAI services to generate responses and search approved resources.
Do not enter medical details, payroll or banking information, passwords, disciplinary matters, customer-sensitive information, or other unnecessary confidential personal information into Pawfessor. Pawfessor is not used as the sole basis for hiring, termination, discipline, promotion, pay, scheduling, or another employment decision.
Retention
We retain information for as long as reasonably needed for the purposes described in this policy, including employment and training records, operations, security, dispute resolution, legal obligations, and valid legal holds. Retention periods depend on the type of record and applicable business and legal requirements. Some records may need to be retained even after a team member requests deletion.
Security
We use administrative, technical, and physical safeguards appropriate to the nature of the information. No system or Internet transmission can be guaranteed to be completely secure. Access to secure areas is restricted to authorized users. Team members are responsible for protecting their accounts and promptly reporting suspected unauthorized access, a lost device, or an accidental disclosure.
Your choices and requests
Team members may ask about their LCPR OS information, request correction of inaccurate directory data, report a privacy or security concern, or ask for an accessible alternative. Some records may need to be retained for legitimate employment, security, operational, or legal purposes.
Browser settings may be used to manage cookies and local storage, subject to the access limitations described above.
Changes to this policy
We may update this Privacy Policy as LCPR OS, company practices, service providers, or legal requirements change. The effective date shown at the top identifies the current version. Material changes may require additional notice or acknowledgment.
Contact us
Questions, correction requests, accommodation requests, and privacy or security concerns may be sent to support@lechateaupetresort.com.